Contact

Once your order is confirmed, go ahead and input the order number OR the tracking number to our tracking section to view where your package is. If you have any questions let us know!!

If you choose to shop at Otakuthreads, rest assured that our customers always come first. You can enjoy a 30-day return policy once our products have been delivered. Feel free to reach out to us at Otakuthreadshelp@gmail.com if you have any questions or concerns.

Our team works really hard to ensure that our clothing meets your standards. With the recent increase in shipping volumes, there might be a delay in delivering your order. Our tracking system will give you a rough estimate on shipping time depending on where you live, but it may fluctuate. We sincerely appreciate your patience and support.

All our clothes fit true to size, but if you prefer a looser fit, we suggest sizing up. For example, if you typically wear a small, please consider ordering a medium. We appreciate your understanding and support!